Newly refurbished and located in 80 acres of beautiful woodland on the north Norfolk coast Marlings Bar & Grill is a new space with great taste!
We are looking for new team members who can take ownership of their role, always show high standards of customer service, work as a team, be flexible & efficient, show commitment & a positive attitude.
In return we will offer excellent rates of pay, on-site parking, employee discounts, free access to our onsite gym and swimming pool and more!
Provide first class customer service whilst maximising Bar and Restaurant sales.
Responsible to:
Bar & Restaurant Manager
Main Tasks of Job:
Provide first class customer service – positive, upbeat and welcoming attitude. Put the customer first and ensure they experience the very best service.
Engage with customers to gain an understanding of who they are and what they would like. Build a relationship with them to give the best chance of fulfilling their expectations and giving them the motivation to want to return.
Presentation and cleanliness of restaurant and bar area to be continuously immaculate and in line with brand guidelines.
Take reservations, ensuring record of bookings and customer contact details are correct and stored on electronic file.
Know the menu and understand what each dish is. Talk to customers about the menu, explain daily specials and offer recommendations. This will also help with dietary requirements.
Take orders and serve ordered items to customers.
Plan the shifts – be organised and know who is doing what during service.
Stock control – ensure the bar is kept fully stocked to ensure maximum sales and professional presentation.
Consistency of how drinks are served – use correct glasses, condiments and garnishes.
Create an atmosphere – approved music playlists to be used, with major sporting events on TVs.
Paperwork is maintained eg. wastage sheets.
Personal presentation – uniform to be worn, name badge, hair tied back, clean and tidy appearance.
High motivation and use of initiative to ensure every opportunity to improve customer satisfaction is achieved.
Carry out duties in a safe, efficient and lawful manner at all times.
Comply with the Company’s Health and Safety policy and procedures.
Co-operate closely with other departments or sections of the Company as required.
Dale Bullimore is fast becoming one of this country’s must-see vocal acts. A versatile performer, combining classic standards with today’s current chart hits. Dale really is the whole package and will astound audiences with his soaring vocals and likeable personality. Join us for a great night of entertainment. Call us on 01263 576026 to book your table
25/12/2024
Christmas Day
Join us on Christmas Day for lunch.
Gather friends and family to celebrate the special day together. We will be serving a 3 course lunch with welcome drinks and appetiser.
Vegetarian options are available, please make our team aware of any dietary requirements.